Unfortunately, there are people on Runescape who would rather scam players out of their hard-earned gear than play the game by the rules. However, the only way these people can take advantage of you is if you let them, either by being careless or not keeping yourself informed. Here is a quick primer on keeping your Runescape accounts safe and scammer-free.
Be mindful of what people are asking for. There are lots of people, especially in the beginning area, who beg for free stuff. NEVER give them your account password! The game creators, Jagex, will never ask for your password in-game.
Have your friends create separate accounts. This is particularly important if you have a paid Runescape account. The last thing you want is for someone you thought was a friend to make off with your credit card information.
Report harassment. If you find someone behaving as they shouldn’t, first ask them politely to stop. If they persist, use the “Report Abuse” button at the bottom of the screen. This will alert the in-game authorities, who will deal with the problem.
Be courteous yourself. Potentially dangerous conflicts can often be avoided by polite behavior. Scammers will have less reason to scam you if you brush them aside politely and continue on with the game. Giving them a hard time can result in constant spamming and diminished enjoyment of the game.
Use the Ignore List (the red frowny face button in the interface) to stop irritating people from bothering you.
Switch servers to a less-populated realm if you find yourself being constantly harassed.
“RuneScape” is a multiplayer role-playing game available from Jagex and is playable directly in your computer browser. If you misuse the game or violate the game’s terms of service, Jagex may ban your account. Occasionally Jagex mistakenly bans players for misunderstandings. Fortunately, Jagex offers an appeal system that allows you to appeal any bans and even offers an opportunity to some players to pay a fee to reinstate a legitimately banned runescape accounts.
Step 1.Open your browser and visit Runescape.com.
Step 2.Click “Log In” in the upper right corner of the page. Enter the email address and password associated with your “RuneScape” account into the available fields. Click “Log in Now.”
Step 3.Hover your mouse over the “Account” tab and click on “Account Management” from the drop-down menu.
Step 4.Scroll down and locate the “Appeal Offense” section on the page. Click the “Appeal Offense” button.
Step 5.Scroll down to the bottom of the screen; a list of offenses warranting the ban will appear. Click the “Appeal” button next to each offense to appeal it.
Step 6.Click the option next to “Someone else had access to my account” or “I think customer support made a mistake,” based on your particular situation and the reason for the banned account. A new page appears.
Step 7.Type in any relevant information for why you believe the ban was a mistake and further explain the situation into the message field.
Step 8.Select the “Yes, I understand that my account may be locked and wish to appeal this offense.” Click the “Submit” button. Wait for Jagex to contact you through email letting you know if the appeal is accepted or denied. If denied, Jagex may give you an opportunity to pay a fee to have the account reinstated. Note that this is solely at the discretion of the developers.